Frequently Asked Questions

Below we will be posting frequently asked questions.   We will add and update responses to those questions.  Please understand and be patient with us as we continue to update the information.   These are not in any specific order.

Q:  Is there going to be parking for Cave Springs Marina customers?
A;  Yes, we will update the information on the specifics regarding the parking very soon.

Q:  Where is the loading and unloading for the marina customers?
A:  Initially the loading and unloading will be on the left side of the ramp as you are facing the water from the ramp.

Q:  When will you have the move completed?
A:  We are now moving pretty fast as you can see from pictures.   Because there are so many variables involved and some outside of our control, it is difficult to provide a specific date for each milestone of the project plan.   We have moved many of the houseboats and cruisers as welcomed many new customers.  Boat owners will be communicated to in advance regarding their specific boats. We will be ready for the new boating season.
 
Q:  Do you have slips available?
A:  Yes, We are filling on a first come first served basis and are currently reviewing and updating the waiting list as slips become available at the new site.
If you will email us and tell us what size slips you would like, we will add you to the list and notify you as soon as they are available.  

Q:  What other services do you offer?
A:  We will be providing updated information regarding services under our amenities tab on our web site.   Please email us regarding any suggestions or questions you may have regarding your specific needs.

Q:  Is Cave Springs Marina a family oriented marina?
A:  Yes

Q:  What is the relationship between Cave Spring Investments and Cave Spring Marina?
A:   Like many businesses in our community, we work together to market the area in a broader regional effort.  Cave Springs Marina is not affiliated with the development being built by Cave Springs Investments.

Q:  Do you have any cottages amd cabins for rent?
A:  Yes, you can get more information at www.alligatordock1.com or emal us.
We have 1, 2 and 3 bedroom units available with kitchens, air conditioning and many other amenities.

Q:  Do you service boats?
A:  Yes, we will do minor work at Cave Springs Marina, but we also have a full service boat repair facility that is affiliated with us -   Lake Cumberland Boat Works.   We can coordinate your requirements.  We will have their web site link shortly.  We can service boats both in the water or take them to our indoor facilities.  We service all types (runabouts, cruisers, houseboats, etc.) and all sizes all the way up to 100+ feet.

Q:  Do you do canvas work?
A:  Yes, our affiliate, Custom Canvas of Kentucky manufactures new canvas solutions, provides replacement canvas or repairs your existing canvas.  Please contact us with your requirements.

Q:  If we have inputs regarding the website or suggested content, who do we contact?
A:  Please email webmaster@cavespringsmarina.com with your inputs and suggestions.  If I have made errors, provided the wrong answers or need to get answers, I will coordinate with the staff to answer or correct.

Q:  What is the contact information?
A:  Please contact us at service@cavespringsmarina.com.  Because most of the staff is involved with the move, for the next few weeks we prefer you email us and we will contact you as soon as possible.  If you need, you can contact us  M-F 8-4:30 Central Time at 270-866-7189.

Q:  Will there still be slips at Alligator Dock #1
A:  We are in a complex transition and yes there will still be some slips at the current location.  If you have specific requirements, please contact us.

Q:  What will happen with the community docks at the current Cave Springs site?
A:  The community docks are still located behind Cave Springs Marina.  There have been discussions since the beginning with the association and its leadership team.   If you have a community dock slip at this location, please contact your association leaders regarding specific issues. 

 

Slips Availability
Contact:
270-866-3634

Email:
Service@
CaveSpringsMarina.com

Cave Springs Resort & Marina
782 Island Ramp Road
Nancy, KY  42544